Good day
I have recently applied for a device.
I got approved in December for the device. Subsequently, I was charged an interim fee on the 4th of January. However, I had only received my device on the 8th. If I had not indicated to the company that I was charged they would not have sent it to me.
They claim I was paying the interim fee from the 21st December 2017, when I didn’t even have the product.
Also, I was charged the full monthly payment on the 9th January 2018.
I feel I’m liable to pay only one day interim fee.
Please advise.

Kind regards
Kim Rutgers

Category:  Banking & Finance, Debit Orders

Region: South Africa, Western Cape