Third party vehicle insurance claim
On 30 June 2017 I was involved in an accident where a home affairs employee drove into the side of my car. He understood that the accident was his fault and gave me all his particulars in order for his company insurance to sort the matter out, and assured me that all I needed to do was to send 3 quotes for the repairs. I had done that within a few days and have also sent through the police report but I have still not heard anything regarding my claim. It has been 6 months now and whenever I call or email, I get told that the matter is still being addressed. Please advise as to what can be done as my cars damage is now much worse due to rust.
Hello Ashton. First I will advise that you approach their insurers with your case and documentation, including the fact that they admit liability. Tell them that you will require a response within 2 weeks. If you get no joy, you will have to get a lawyer to sue. Once you have evidence that they admitted liability it can be quick. If they defend you can apply for a summary judgement based on the admission. If they lose you are entitled to ask the court to order that they pay your cost. If you have a good case, some lawyers will take your matter on a contingency basis. This means they will only take their fee from the money they recover. All the best.