Social media review issue
I recently removed my son from a daycare. Upon removing him, I was invoiced a penalty fee. I consulted with the institution and was advised that it was for late submission of documents in the beginning of the enrollment 5 months ago. I disputed the charge and was advised that I will not get my child’s possessions until I pay this penalty. I then requested a copy of the contract, but was denied this, and was forwarded a copy of the registration form, but refused a copy of the contract. I then went onto the school’s social media page and wrote a review with regards to my unpleasant experience. Today I received an email from the schools attorneys threatening with legal action if I do not remove the review. I would like to know what my rights are with regards to voicing my opinion with regards to my experience, and why I’m being threatened for posting a review expressing my unpleasant experience. I would also like to know what kind of action will be taken against me, should I not remove my review. Please advise. Regards, Peter.
Hello. Are they saying that you have defamed them? And that what you are saying is false? If what you are saying is true you have not defamed them. Besides if they are aggrieved they can remove the review themselves without resorting to intimidation. They can even block you from their social media. Tell them you have taken advice and that you have the right to exercise your freedom of speech, and that you regard their threats as intimidation. Especially when there is a provision for a review on their social media.