data contract for Vodacom
Vodacom phoned me in June, to ask if I want to upgrade due that my package have expired, I when to a year contract with a 5 gig data from July 2017, but they did not inform me that this is not a top up, as I always had
This was misleading info, and now I paying the penalty for your service mistake
An amount of R9016,00 when off my depit order the 7th of December
is tele sales, legal, without signing a contract
Category: Telecoms and Media, Cell Phone Contracts
Region: South Africa, Western Cape
1 Answer
Dear Shannon E, I suggest you immediately take this up with the Consumer Protection services in your area. This you can do telephonically as we as electronically (Google tgeir information) and ask them to assist you. State your case as submitted here and ask them to investigate Vodacom telling them they mislead you and you need Vodacom to return your R9000 and you wish to cancel the contract if it existed with their help.