Claim not taken serious.
Good morning Sir/Madam
i was recently involved in a mugging incident, and was stabbed on the back which landed me hospital for a back operation on the spine.
was primarily diagnosed as paraplegic, at which i needed to go therapy to overcome my situation. As i was reading my life insurance policy i so that it had covered me for disability ( paraplegia) tried to claim but theres no breakthrough. My Doctor confirmed my condition but the insurance company refuses to submit my claim, please assist as how to handle the issuer.
1 Answer
Hello. So sorry for your situation. I will suggest you lay a complaint with the Ombudsman for long term insurance. Here is a link to their website which has an explanation on the steps to follow. All the best. http://www.ombud.co.za