Claim not taken serious.
Good morning Sir/Madam
i was recently involved in a mugging incident, and was stabbed on the back which landed me hospital for a back operation on the spine.
was primarily diagnosed as paraplegic, at which i needed to go therapy to overcome my situation. As i was reading my life insurance policy i so that it had covered me for disability ( paraplegia) tried to claim but theres no breakthrough. My Doctor confirmed my condition but the insurance company refuses to submit my claim, please assist as how to handle the issuer.
Hello. So sorry for your situation. I will suggest you lay a complaint with the Ombudsman for long term insurance. Here is a link to their website which has an explanation on the steps to follow. All the best. http://www.ombud.co.za