Can I get a refund or replacement?
On the 30th of May I bought a second hand car. I was desperate so I signed a contract stating that the car was inspected and test driven. A couple of days later I realized that a car has serious electrical problems which could cost up to 70% of the price of the car. I told the dealer about it and they said they’ll get back to me. Until today I have not been helped. In one of our email conversation they say they were not aware of the problem before selling the car but in the contract it says there’s nothing wrong with the car.
My question is how do I deal with this?
The protection offered by the the Consumer Protection Act applies in your case. The email correspondences are strong evidence to the effect that you drew the fault to the dealership’s attention timeously. What you should do is to call the dealership and inform them that you will be returning the vehicle. Then contact the office of the Consumer Protection Ombud and lodge a formal complaint. You can google search their website for their contacts.