Contract paid inful but network handed me over
I have paid my Contract in full cancelled it last year 25 Nov 2016 and Cell C can not pick up the payment on there bank Statement i have send the proof of payment to them that only say Cell c and the amount. i have gone to the bank to get the ref no but the bank has told me it is to far back. Know they have handed me over. What can i do know for something i have paid
The bank should be able to pick up the payment from last year. Some banks charge a fee to do so if it’s more than 6 months old . Should ask to see a manager at the bank to investigate and get a letter confirming that Cell C received the money. If they hand you over send the proof again. Easy to defend.