Being victimized for an unfortunate incident
As a State pensioner I had an unfortunate incident early morning 8th October 2017 where I drove into the back of a stationary truck. Mr Sibusiso Dlamini from Standard Bank Insure, stated below requested a list of information, of which he received. Today the 13th he telepathically request the same information I already emailed to him. I have my Send Outbox proof on the Send attachments he has received. My vehicle was underwritten by Discovery Insure for over three years without incident, SBI phoned me to sell their policy for a lower than previous insurer. The caller promised to email attachments of contract and appreciation value as underwritten for R298,000, insured from 29 June 2017 up until the 8th October 2017 when this unfortunate incident took place. According to Mr Dlamini the vehicle has depreciated to R144.000 in three months. Please Help me as I Have all the information on request.
Information Requested By Mr Dlamini,
Please see list below of documents required and emailed.
– Copy of the incident driver’s ID and Drivers licence
– Sketch and description of the Accident with detail of the third party
– Accident case details from the SAPS
– Copy of the motor vehicle registration certificate
– If finance, settlement letter from the finance and copy of the registration document.
Motor claims consultant : Stansure Insurance Division, SIL
Tel: 011 858 5000 | Fax: 086 675 0670
CVOP | 4 Ellis Street | Ground Floor, Building E | Constantia Kloof | 1709
Siboniso.Dlamini@standardbank.co.za / www.standardbank.co.za
Hello. Sorry for the unfortunate accident. Insurers usually pay the book value of the vehicle if it is involved in an accident and it’s written off. Please check with a dealership what the book value of your car is.
But first check the detail of your insurance contract with Standard Bank and look at the clause under claims. Check what they pay out if your vehicle is involved in an accident, and if they write it off rather than repair it.
Send Sifiso Dlamini all the requested documentation and request acknowledgement of receipt. Alternatively you may send it by registered mail. Demand from him how soon your claim will be settled, for how much, and why. If there is anything you do not understand please come back to Lexum. We will be glad to assist.
All the best.