Outsurance was my insurer and denied my settlement after my premium didn’t go off on the date they had to take it. Premium had to go off on the 28th as they say which was on a Saturday, thus they had to collect it on the Friday 27th October 2017 but they didn’t. As per their T&Cs they don’t collect premiums on a weekend/public holidays but now they are denying my claim with their reason being “unpaid premium”

Please advise accordingly.

Thank you in advance.

Category:  Civil Matters, Damages

Region: South Africa, Nothern Province