Dealer made error when invoicing bank.
I bought a vehicle, dealer arranged finance. All paperwork has been signed with the bank and the vehicle registered in my name. Bank has already paid dealer. I’ve sorted out insurance. Dealer claims they have made an error by invoicing the bank R10 000 short. What are my options?
Can dealer cancel deal?
Can they confiscate the vehicle?
They are pressurising me into making up the shortfall as soon as possible.
Category: Consumer Protection, Retail Market
Region: South Africa, Eastern Cape
1 Answer
They can’t cancel the deal or consfiscate the vehicle. And they can’t do so without a court order anyway. Neither do they have the right to pressurize you. Tell them the deal is signed , sealed and delivered. You have finished with them. Your obligation now is towards the bank ( the technical owners ), with respect to installments and subsequent transfer of ownership to you by the bank when the installment is fully paid. If the dealership wrongly invoiced the bank, they should go resolve it with the bank. Period.
The question is: was the contract concluded on the strength of the offered and accepted amounts? If that is correct, dealer is disturbing your right to the use and enjoyment of the vehicle. However, the contract is within the jurisdiction of the National Credit Act, and you can take this further with the credit Ombud. Check out website for their contact.