Rent to own company dont want to refund my deposit
I have went into a rent to own agreement but the vehicle was never in a good State after a month I returned the vehicle due to problems every second day but now they don’t wanna refund my deposit as the service was not as expected. They giving me excuses everytime I email them I need your help urgently
The Consumer Protection Act define a consumer as any person to whom goods and services are marketed, who is a user of the supplier’s goods, enters into a transaction with the supplier or service provider of any services and products. The CPA has extensive applicability, and the liability or damages caused by goods are not exempted. You have done the right thing to return the vehicle to the rental company. What you can now do is to inform them that you will lay a complaint against them with the Consumer Ombud.